Shipping policy

Hat orders are processed within 24-48 hours and will be shipped according to preferred method immediately following. Delivery windows do not include processing times. Once your order has been shipped, tracking will be sent via email.

 

Standard Shipping: 7-10 business days, excluding holidays.

 

Priority Shipping: 1-2 business days, excluding holidays.

 

Overnight Shipping: Same day, excluding holidays. For overnight shipping, orders must be placed by 12pm PST to ensure delivery.

 

Born To Roam is not responsible for any shipping delays or packages that are reported missing following confirmed delivery via tracking. If your package does go missing and is unable to be tracked as delivered, please contact us at hello@weareborntoroam.com.

 

We highly encourage all customers to purchase Route Shipping Insurance at checkout. This will secure your package and assure that you are reimbursed in the case that it goes missing.

 

FAQs

 

Can I cancel my order?

Orders are able to be cancelled within 48 hours of being placed. For order issues, email hello@weareborntoroam.com.

 

Help! My item arrived damaged.

If you receive a damaged or wrong item, we apologize for this rare occurrence and will resolve it as a priority. We will provide a prepaid return label to ship it back. For questions or concerns, email hello@weareborntoroam.com.

 

Do you ship internationally?

Unfortunately, we do not ship internationally at this time.