We're here for you
How can we help you today?
Select what best describes your situation and we'll get you exactly where you need to go.
Where's my order?
Track your shipment in real time and get a live status update on your hat's journey to you.
Hat Concerns
Received something unexpected? Wrong size, fit issue, or quality concern? Let's make it right.
Returns & Exchanges
Need to start a return or exchange? We offer 21-day returns for store credit only, and will take care of you.
Email us directly
For anything not covered above, our customer care team is standing by. We typically respond within 6 hours, Monday through Friday.
Find us on social
Drop us a DM on Instagram or TikTok. Our team monitors messages and will route you to the right person.
@borntoroamshopHave a question regarding an event or stylist pull?
Send us an email in regards to your specific wants and needs.
We typically respond within 24-48 hours, Monday through Friday.