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FREE RETURNS WITHIN 7 DAYS

SHOP NOW PAY LATER W/ AFTERPAY

    RETURN POLICY

    RETURNS AND EXCHANGES

    RETURNS & EXCHANGES CAN BE MADE WITHIN 7 DAYS OF ITEM(S) RECEIPT.

    WE DO NOT ISSUE REFUNDS. WE ARE A SMALL BESPOKE COMPANY.

    IF YOU WISH TO EXCHANGE YOUR ITEM, A STORE CREDIT WILL BE ISSUED FOR YOUR NEW PURCHASE.

    TO GET STARTED - PRINT/FILL/SEND THIS FORM TO THE BTR HQ. 

    CUSTOMER IS RESPONSIBLE FOR ALL POSTAGE FEES ASSOCIATE WITH RETURN

    PLEASE ALLOW OUR TEAM 1-3 BUSINESS DAYS TO PROCESS YOUR FORM. ONCE COMPLETE WE'LL EMAIL CONFIRMATION.

    RETURN REQUESTS WILL BE DENIED IF ANY SIGNS OF WEAR + TEAR IS SHOWN. ITEMS MUST BE IN ORIGINAL CONDITION AND IN ORIGINAL PACKAGING TO BE ACCEPTED. 

    IF YOU RECEIVE A DAMAGED OR WRONG ITEM, WE FIRST WANT TO APOLOGIZE FOR THIS RARE OCCURRENCE. WE CAN ASSURE YOU THAT THIS MATTER IS A PRIORITY THAT WE ARE HAPPY TO RESOLVE. PLEASE E-MAIL US, IMMEDIATELY. WE WILL PROVIDE YOU A PREPAID RETURN LABEL TO SHIP THE ITEM BACK.

    FOR DAMAGED ITEMS, WE WILL PROVIDE YOU A PREPAID RETURN LABEL TO SHIP IT BACK. FOR QUESTIONS OR CONCERNS EMAIL HELLO@WEAREBORNTOROAM.COM