HAT ORDERS
HAT ORDERS ARE PROCESSED WITHIN 24/48 HOURS AND WILL BE SHIPPED ACCORDING TO PREFERRED METHOD IMMEDIATELY FOLLOWING. DELIVERY WINDOWS DO NOT INCLUDE PROCESSING TIMES. ONCE YOUR ORDER HAS BEEN SHIPPED TRACKING WILL BE SENT VIA EMAIL.
- STANDARD SHIPPING: 7-10 business days, excluding holidays.
- PRIORITY SHIPPING: 1-2 business days, excluding holidays.
- OVERNIGHT SHIPPING: Same day, excluding holidays.
*For overnight shipping - orders must be placed by 12pmPST ensure delivery*
BORN TO ROAM IS NOT RESPONSIBLE FOR ANY SHIPPING DELAYS OR PACKAGES THAT ARE REPORTED MISSING FOLLOWING CONFIRMED DELIVERY VIA TRACKING.
IF YOUR PACKAGE DOES GO MISSING AND IS UNABLE TO BE TRACKED AS DELIVERED, PLEASE CONTACT US AT HELLO@WEAREBORNTOROAM.COM
WE HIGHLY ENCOURAGE ALL CUSTOMERS TO PURCHASE ROUTE SHIPPING INSURANCE AT CHECKOUT. THIS WILL SECURE ALL PACKAGES AND ASSURE THAT YOU ARE REIMBURSED, IN THE CASE THAT YOUR PACKAGE GOES MISSING.
FAQ’S
CAN I CANCEL MY ORDER?
ORDERS ARE ABLE TO BE CANCELLED WITHIN 48 HOURS OF BEING PLACED. FOR ORDER ISSUES, EMAIL HELLO@WEAREBORNTOROAM.COM
HELP! MY ITEM ARRIVED DAMAGED
IF YOU RECEIVE A DAMAGED OR WRONG ITEM, WE FIRST WANT TO APOLOGIZE FOR THIS RARE OCCURRENCE. WE CAN ASSURE YOU THAT THIS MATTER IS A PRIORITY THAT WE ARE HAPPY TO RESOLVE.
FOR DAMAGED ITEMS, WE WILL PROVIDE YOU A PREPAID RETURN LABEL TO SHIP IT BACK. FOR QUESTIONS OR CONCERNS EMAIL HELLO@WEAREBORNTOROAM.COM
DO YOU SHIP INTERNATIONALLY?
UNFORTUNATELY, WE DO NOT SHIP INTERNATIONALLY, AT THIS TIME.