Shipping Policy
FOR DELIVERY WITHIN UNITED STATES
Shipping Methods & Costs
We offer free ground shipping on all orders over $100 within the Continental U.S.
Most of our orders are shipped out within 3 days of purchase from our Los Angeles, California warehouse. Orders are shipped via USPS, UPS, and/or FEDEX. Once your order is shipped, we estimate you will receive your order within 4-7 business days of its ship date. Shipping times may vary, but we do our absolute best to get you your order, as quickly as possible.
Expedited Shipping
Should you require expedited shipping in the form of guaranteed next day delivery or second day delivery you will be given the option of making these selections on our check-out page. Those rates will vary according to package size, weight and final destination.
Track My Order
Once your order has been dispatched from our warehouse an email will be sent with your package tracking number and a link with which you can click to check the status of your delivery.
Require Signature For Delivery
While reviewing the shopping cart page at the beginning of the checkout process, checking the box marked "Require signature for delivery" will indicate that the shipping provider (often UPS) must require a signature or other acknowledgement of receipt prior to leaving the package at its destination. BORN TO ROAM is not responsible for packages lost or stolen after the packaged is confirmed delivered by the shipping provider. If "Require signature for delivery" is not selected, customer is agreeing that packages may be delivered and left even when a recipient is not present, and such packages will be seemed delivered per the shipping providers standard confirmation. If "Require signature for delivery" is selected, and for some reason the recipient is unable to provide a signature or other acknowledgement and delivery is delayed as a result, it will be the customers responsibility to arrange delivery or pickup from the shipping provider using the tracking information provided by BORN TO ROAM.
Undeliverable Packages
Please make sure your shipping address is correct. We are unable to re-direct orders once they have been dispatched. Any orders that are returned due to an invalid address may be reshipped at your expense.
FOR DELIVERY OUTSIDE UNITED STATES
Shipping Methods & Costs
We offer free international shipping on all orders over $500.
For all other orders, we offer a flat rate of $45 for shipments. Please note that for all international orders, the customer is responsible for payment of any taxes, fees, or duties incurred at customs.
Most of our orders are shipped out within 3 days of purchase from our Los Angeles, California warehouse. Orders are shipped via USPS, UPS, and/or FEDEX. Once your order is shipped, we estimate you will receive your order within 7-10 business days of its ship date. Shipping times may vary, but we do our absolute best to get you your order, as quickly as possible.
Expedited Shipping
Should you require expedited shipping in the form of guaranteed next day delivery or second day delivery you will be given the option of making these selections on our check-out page. Those rates will vary according to package size, weight and final destination.
Track My Order
Once your order has been dispatched from our warehouse an email will be sent with your package tracking number and a link with which you can click to check the status of your delivery.
Require Signature For Delivery
While reviewing the shopping cart page at the beginning of the checkout process, checking the box marked "Require signature for delivery" will indicate that the shipping provider (often UPS) must require a signature or other acknowledgement of receipt prior to leaving the package at its destination. BORN TO ROAM is not responsible for packages lost or stolen after the packaged is confirmed delivered by the shipping provider. If "Require signature for delivery" is not selected, customer is agreeing that packages may be delivered and left even when a recipient is not present, and such packages will be seemed delivered per the shipping providers standard confirmation. If "Require signature for delivery" is selected, and for some reason the recipient is unable to provide a signature or other acknowledgement and delivery is delayed as a result, it will be the customers responsibility to arrange delivery or pickup from the shipping provider using the tracking information provided by BORN TO ROAM.
Undeliverable Packages
Please make sure your shipping address is correct. We are unable to re-direct orders once they have been dispatched. Any orders that are returned due to an invalid address may be reshipped at your expense.
Import duties and taxes are due on delivery and the payment should be made to the carrier.