Skip to content

FREE RETURNS WITHIN 7 DAYS

SHOP NOW PAY LATER W/ AFTERPAY

    SHIPPING POLICY

    HAT ORDERS

    HAT ORDERS ARE PROCESSED WITHIN 24/48 HOURS AND WILL BE SHIPPED ACCORDING TO PREFERRED METHOD IMMEDIATELY FOLLOWING. DELIVERY WINDOWS DO NOT INCLUDE PROCESSING TIMES. ONCE YOUR ORDER HAS BEEN SHIPPED TRACKING WILL BE SENT VIA EMAIL. 

    • STANDARD SHIPPING: 7-10 business days, excluding holidays. 
    • PRIORITY SHIPPING: 1-2 business days, excluding holidays. 
    • OVERNIGHT SHIPPING: Same day, excluding holidays. 

    *For overnight shipping - orders must be placed by 12pmPST ensure delivery* 


      BORN TO ROAM IS NOT RESPONSIBLE FOR ANY SHIPPING DELAYS OR PACKAGES THAT ARE REPORTED MISSING FOLLOWING CONFIRMED DELIVERY VIA TRACKING. 


      IF YOUR PACKAGE DOES GO MISSING AND IS UNABLE TO BE TRACKED AS DELIVERED, PLEASE CONTACT US AT HELLO@WEAREBORNTOROAM.COM


      WE HIGHLY ENCOURAGE ALL CUSTOMERS TO PURCHASE ROUTE SHIPPING INSURANCE AT CHECKOUT. THIS WILL SECURE ALL PACKAGES AND ASSURE THAT YOU ARE REIMBURSED, IN THE CASE THAT YOUR PACKAGE GOES MISSING.

      FAQ’S   

      CAN I CANCEL MY ORDER?

      ORDERS ARE ABLE TO BE CANCELLED WITHIN 48 HOURS OF BEING PLACED. FOR ORDER ISSUES, EMAIL HELLO@WEAREBORNTOROAM.COM


      HELP! MY ITEM ARRIVED DAMAGED 

      IF YOU RECEIVE A DAMAGED OR WRONG ITEM, WE FIRST WANT TO APOLOGIZE FOR THIS RARE OCCURRENCE. WE CAN ASSURE YOU THAT THIS MATTER IS A PRIORITY THAT WE ARE HAPPY TO RESOLVE. 

      FOR DAMAGED ITEMS, WE WILL PROVIDE YOU A PREPAID RETURN LABEL TO SHIP IT BACK. FOR QUESTIONS OR CONCERNS EMAIL HELLO@WEAREBORNTOROAM.COM

       

      DO YOU SHIP INTERNATIONALLY?

      UNFORTUNATELY, WE DO NOT SHIP INTERNATIONALLY, AT THIS TIME.