Terms of service

TERMS AND CONDITIONS OF EXCHANGE 

The exchanged items must be sent back in their original packaging together with all the materials received with the item/s (dust bags, tags, covers etc.) and should have the exchange form inside. The item/s must be unharmed, not worn or altered and must have all original security seals still attached. Born To Roam packaging must not be used as the external parcel for the shipment. If the item does not fit these requirements the item will not be accepted and will be sent back to the customer at their own cost. Authorized exchanges must be shipped using the carrier suggested in the email provided Born To Roam in the return instructions. Size or color exchanges will only be issued if requested sizes and colors are in stock. Exchanges for different items are not accepted. An item can only be exchanged once. All products are checked for any faults. However, if a customer receives an item not in the original state please contact Born To Roam. We have made every effort to display the colors of our products that appear on our website as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a color will be completely accurate.